Refund Policy
Late or missing refunds
Late or missing refunds
Returns
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition you received it.
Additional non-returnable items:
- Digital Downloads
To complete your return, we require a receipt or proof of purchase and photo proof of the state of the product. ​
Refunds - (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at theblondenboots@gmail.com.
Exhcanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at theblondenboots@gmail.com and send your item to: Sydney Jensen P.O. Box 5508, N.B. 92662.
Shipping
To return your product, you should mail your product to: Sydney Jensen P.O. Box 5508, N.B. 92662.
You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.